Return Policy

  • Alhasoob gives you the option to replace and/or return the products bought within 7 days of the receipt of the order.
  • The 7-days Return Policy at Alhasoob is a “No Question Asked Policy”. You can return/replace the product if you are not satisfied.
  • All items to be returned or replaced must be unused and in their original condition with all original tags and packaging intact.
  • Refund or Replacement will be initiated ONLY IF the original packaging, accessories, tags, etc. are available. Pickup Driver has the right to refuse pick up in absence of the above.
  • Exceptions to the Return Policy: Products such as edible, opened, and used products are not eligible for return